🔥 Trending YouTuber Claims Aman Resort Canceled Reservation and Called Police

A significant incident occurred involving YouTuber Ryan Walker and the luxury resort Amanvari, which led to a public relations crisis for the Aman brand ². The core of the issue revolves around Amanvari calling the police on Walker during his stay, following disagreements about filming and access ¹³.

Background of the Incident

Ryan Walker, a known hotel reviewer on YouTube, had pre-arranged his visit to Amanvari with the intention of producing a review ¹. It was understood and agreed upon that he would not film guests during his stay ¹. However, the situation escalated when the resort became uncomfortable with his filming activities, despite prior agreements ¹.

Key Events and Disagreements

The incident unfolded with several contentious points:

• Filming Permissions: Walker had an agreement to produce a YouTube review, and the limits on filming guests were established beforehand ¹. Despite this, the resort later expressed discomfort, leading to a breakdown in communication ¹.
• Police Involvement: Instead of resolving the issue internally or through direct communication, Amanvari resorted to calling the police on Walker ³. This action was widely criticized as an extreme measure for a luxury establishment dealing with a guest ²³.
• "Wrong Entrance" Argument: Some discussions suggest that a point of contention might have been Walker arriving at an incorrect entrance ³. However, critics argue that this does not justify calling the police or a last-minute cancellation, and a luxury resort should guide guests rather than involve law enforcement for such an issue ³.
• Last-Minute Cancellation: There are indications that the resort attempted a last-minute cancellation of Walker's stay ³.

Public and Industry Reaction

The incident quickly garnered significant attention, particularly within travel and luxury hotel communities on platforms like Reddit ²³⁴⁵.

• PR Disaster: Many observers, including those on Reddit, labeled the event as one of the biggest public relations disasters for a 5-star luxury resort in recent memory ².
• Brand Reputation Concerns: There was widespread concern about how an Aman-branded property handled a guest, especially given Aman's reputation for high-end hospitality ². Some hoped the brand would face consequences for its actions ⁵.
• Readiness of New Resorts: The incident also sparked discussions about the readiness of newly opened hotels for high-profile reviews. Some theorized that Walker intentionally targets grand opening hotels, knowing they might not be fully operational, which can generate "drama" for his content ⁴. However, others countered that if a resort isn't ready for a reviewer like Walker, it shouldn't be charging full price to other guests ⁵.
• Support for Walker: Many commenters defended Walker, arguing that the resort's actions were disproportionate and poorly handled ³⁵.

Conclusion

The Amanvari incident with Ryan Walker highlights the challenges new luxury resorts face during their opening phases and the critical importance of clear communication and appropriate guest relations, especially with content creators. The decision to involve law enforcement rather than de-escalate the situation led to a significant backlash and damaged the resort's public image ²³.